J'ai postulé via la recommandation d'un employé. J'ai passé un entretien chez Charles Schwab (Westlake, TX) en nov. 2020
Entretien
First interview was with a recruiter- very basic and general questions to screen you for next round. Second round (and last) was about an hour long and much more in depth. Questions were customer service oriented. Lots of good questions that you can relate to any of your previous positions. Overall, great conversation and back and forth where I also got to ask some questions to them. Great, positive process throughout and good communication/timing of offer to interview ratio.
Questions d'entretien [1]
Question 1
What is an example where you dealt with an unhappy customer and what steps did you take?
J'ai postulé via la recommandation d'un employé. Le processus a pris 2 semaines. J'ai passé un entretien chez Charles Schwab (Indianapolis, IN) en juin 2021
Entretien
The interview process consisted of an initial phone screening, a second phone interview, and then a Zoom interview. I completed my entire process within two weeks so it was very streamlined and expectations were clear.
Questions d'entretien [1]
Question 1
Describe a time when you had to deal with a difficult or upset customer.
J'ai postulé en ligne. J'ai passé un entretien chez Charles Schwab
Entretien
applied online, 1 week later phone interview with recruiter, 1 week after that I did a interview through webx with a hiring manager (very genuine guy that treated the interview like a conversation) and then a few days later I was given I conditional offer and had to do background/credit/employment check which took 2 weeks.
Questions d'entretien [1]
Question 1
Tell me about yourself
Why Schwab?
Tell me about a time you had a difficult/angry client?
What do you know about the SIE, Series 7, Series 63?
Where do you see yourself in 5 years?
J'ai postulé en ligne. J'ai passé un entretien chez Charles Schwab (Westlake, TX) en avr. 2021
Entretien
I had three interviews, the last one with the hiring manager of the department I applied to. All three of the interviews were fabulous. Every person I spoke with was very kind. The last one takes about an hour. When selected for an interview with a hiring manager, you will receive an email with a lot of information about the position including videos. Watch them, read everything you receive. Look over the job description and prepare questions if you have any. If you're prepared, you will be ok.
Questions d'entretien [1]
Question 1
The questions are based on your past work experiences, situations and how you resolved previous issues.