Heard back within 48 hours of applying online, and had a phone interview with an Operations Manager in San Francisco. Conversation was fairly straightforward. They asked me what I thought the role was, which I thought was weird because the posting wasn't particularly detailed and that was what I was hoping to find out through the phone interview. Interviewer knew almost nothing about the operation since they did not work in the office I was interviewing for. I emailed the interviewer the next day to thank them for their time, and never heard back at all. I would have appreciated some kind of response telling me they were moving on.