J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez CarMax (Knoxville, TN) en avr. 2015
Entretien
After applying online there is a phone interview, which they email you about. If you pass the phone interview they send you another email for an in person interview. The in person interview had to be the LONGEST interview I have ever been part of. The in person interview had 4 parts to it, first I met with the hr manager and answered a few question on the computer. Second I met with the service manager and went over my resume again and then they cleared up any questions they have. Third I met with 2 sales managers who went over questions of "Tell me about a time when ...." and finally went over a mock sales exercise, they send you the information to "study" and even give you the 4 points they are looking for. The only part of this I missed was asking them for a test drive (this wasn't on the list). Overall fairly straightforward interview process.
Questions d'entretien [1]
Question 1
Tell me about a time when you sold something to a customer who didn't want to purchase the item.
J'ai postulé en ligne. J'ai passé un entretien chez CarMax
Entretien
First interview over the phone. Second in person with a mock car sale. Currently waiting to hear back whether I will be considered for a final interview at the moment.
Questions d'entretien [1]
Question 1
Tell me when you went out of your way and above for a manager.
J'ai postulé en ligne. J'ai passé un entretien chez CarMax (Oceanside, CA)
Entretien
I had a disappointing experience with interview process. After submitting an online application, I was contacted by a hiring manager/recruiter who scheduled a 20-minute phone interview for a specific date and time.
Unfortunately, no one called at the agreed-upon time, and I did not receive any communication explaining the missed interview or offering to reschedule. A few days later, I received an automated rejection email.
The lack of communication and professionalism throughout the process was frustrating. If a company chooses to move forward or not move forward with a candidate, at least a basic courtesy and timely communication is expected.
Questions d'entretien [1]
Question 1
Are you available for a 20 minutes phone interview next week?
About a 15-20 minute phone interview. Basic questions like past job experience, are you comfortable with customer service? If they like you, you move on to an in person interview. A scripted interview with one of the sales managers asking open ended questions on why you would be a good candidate, if you have sales experience, & that you understand it is a 100% commission position. You will then complete a sales exercise on the lot, where you complete a brief walkaround of a vehicle & present some obvious features & benefits of the vehicle. If you get passed that, you meet the General Manager where he/she will be the final decision. He asked repetitive questions the sales managers did & then asked specific questions like "Describe a time you sold a product, what was the determining factor that resulted in the customer buying that product?"
Questions d'entretien [1]
Question 1
What means the most to you? Money, opportunity, recognition or integrity?