J'ai postulé en ligne. Le processus a pris plus d'une semaine. J'ai passé un entretien chez CarMax (Rochester, NY) en janv. 2015
Entretien
The process started with an online application, and followed with a phone interview. The phone interview was relatively straight forward and not difficult. It was more of a casual conversation.
I was then scheduled for an in-person interview. Things got more interesting at this point. When I arrived, they sat me in front of a computer to answer some brief questions about my previous employment. I then interviewed with one sales manager who went over my answers to that the survey on the computer. The third phase of the interview was talking with two more sales managers at the same time. Phase four included a role playing exercise where the three of use went out in the garage bay area and I acted as though I was selling one of the two managers a car.
Between the phases of the interview, I spent a lot of time sitting and waiting in the lobby area. While the actual interviews were not unusually long, the whole process took about three and a half hours.
Questions d'entretien [1]
Question 1
The questions on the computer survey were interesting. They wanted to know if the candidate had ever stolen anything from a previous employer. Another question asked if one had ever received discipline at a previous job. The questions were presented from an angle of "It's ok if you did, just let us know. It's perfectly normal." The whole process was really bizarre.
Short phone screen, then was asked to the location for an in person interview. Asked 8-10 behavioral interview questions and then was asked to show the managers a car like they were the customer.
Questions d'entretien [1]
Question 1
Tell me about a time you were able to help someone make an informed decision
Website provides personality test/profile. After you complete that you are invited to a phone interview with a recruiter. They will schedule an interview to the site. Interview with Manager and then GM, visit the lot and showcase professionalism and sales abilities
After doing a lengthy personality assessment online, I did a phone interview. The phone interview went well and I was invited for an in-person interview.
At the in-person interview, I had an extensive conversation with the sales manager, David. I thought it went really well. After that, I met with two other salespeople and we did a role-playing session where I greeted one of them and gave him an overview of a car on the lot.
After that, they said I'd get an answer in the next few days. I never did. While it's obvious that I didn't get the role, Carmax lacked the professionalism to at least send me an email letting me know that I had not made the cut.
Due to this experience, I will not be shopping Carmax the next time I need a new vehicle.
Questions d'entretien [1]
Question 1
What questions would you ask a prospective customer?