After applying online I received a call from Carmax. The gentleman was polite and seemed sincere. I was given an appointment time to go to Carmax to be interviewed. The woman I dealt with then appeared flustered, and I recalled the extremely complicated company "suggestions" on how to handle the interview process. (Dressing formally made her question if I knew what the job entailed, and the description I gave her threw here as Carmax simply uses titles to disguise the job and they did not make it clear that this was just a porter's position.) I then had to talk to two other people. A young woman who read everything to me as if she were reading a school paper, and a gentleman who didn't know what job I was applying for. They did not bother to do what the phone interviewer said they would do concerning my IDs. I was then told they'd get back to me in a week since they were only "taking applications."