Applied online, got a phone call a few days later. Had a phone interview and at the end was scheduled for an in person interview. You will then get an email with information about the interview and what should be expected. It's actually very helpful information. The interview consists of talking with a few different managers. If you make it through all the managers, about 3+ hours later, you will get a job offer on the spot. If you did not get an offer, you did not get the job. Unfortunately, I feel as if the last manager who interviewed me was ignoring me right off the bat. During my answers, he was talking to other employees from across the room. I feel as if I was disregarded before I even answered the questions. I didn't get the job, but I truly feel it was unfair. I don't think it is like this everywhere, as most of the managers and employees seemed really nice, but it just so happened that the last person to interview me didn't seem like he was in the mood to listen to anything I had to say.

About a 15-20 minute phone interview. Basic questions like past job experience, are you comfortable with customer service? If they like you, you move on to an in person interview. A scripted interview with one of the sales managers asking open ended questions on why you would be a good candidate, if you have sales experience, & that you understand it is a 100% commission position. You will then complete a sales exercise on the lot, where you complete a brief walkaround of a vehicle & present some obvious features & benefits of the vehicle. If you get passed that, you meet the General Manager where he/she will be the final decision. He asked repetitive questions the sales managers did & then asked specific questions like "Describe a time you sold a product, what was the determining factor that resulted in the customer buying that product?"