Applied online. An automated email arrived, asking me to complete an assessment. The assessment was 50% personality traits and 50% basic math. The HR recruiter reached out and scheduled a phone interview. CarMax Buyers work a retail schedule that includes weekends and holidays. Buyers are required to work a 'rotating schedule' - some weeks it will be evenings and weekends, some weeks it will be days, or both. Buyers are expected to available whenever CarMax schedules you with no scheduling predictivity. Therefore, do not plan on any other non-work activities which requires being able to plan a schedule more than a week or so in advance. Your time becomes their time 24/7 during store operating hours. If your life includes scheduled activities outside of work - say, for instance, coaching your child's sports team after school - understand that you'll need to give that up in order to work here. Don't mention those activities during the interview if you hope to get hired. One of the CarMax core values is 'Putting People First.' There seems to be a conflict between this stated public value and their scheduling expectations for staff members.

Phone interview - Approx. 60 minutes asking about background, customer service experiences, and identifying why you would be a good fit. be ready to go into detail on customer service-related questions

About 4 weeks total Simple application with several test and ability checks. Followed by phone interview, asked "tell me about a time" questions In person interview with several mangers of all levels all asking similar "tell me about a time you" Very relaxed interview, almost no standard "tell me about yourself, what are your strengths and weaknesses" questions. Need to have real world "Managerial" experiences. *Make sure all your application, phone, resume, and in person experience questions all are the same