My interview was a group panel more or less. There were about 4 guys total I spoke to. The first part of this process was two separate phone calls to discuss my experience and to pick my brain on scenario-based questions mostly using the STAR method. After both phone calls I took an online technician assessment. The in-person interview was more STAR based questions about general but also specific diagnosis skills. They were looking for knowledge of processes, tools, and check lists for the different repairs. Overall, I wouldn't say it was easy unless you are prepared and really know what you are talking about. In the end I was offered a spot on the detail team to become more familiar with the work environment and work my way up to Technician. They are definitely willing to work with you.