J'ai postulé via une agence de recrutement. Le processus a pris 4 semaines. J'ai passé un entretien chez Capita (Bengaluru) en mars 2014
Entretien
The easy hiring process, only 3 rounds of interviews but took all day to properly respond, they even took more than 30 days to provide an offer letter.however i was ready to join immediately
Not overly challenging and a relaxed conversation. Scenario based questions, designed to test problem solving skills. Drawing on past experiences, a candidate should not be too stressed by the process.
J'ai postulé en ligne. J'ai passé un entretien chez Capita (Cork)
Entretien
A video call with someone calling from a different country & office. They ask stock questions and don't give feedback on your answers, so I assume the recorded video interview is then sent on for review. They weren't too sure of the shift hours or other job details. They ask standard fare questions, such as how would you deal with a difficult customer, how would you phrase an email and an example of you offering exemplary service to a customer.
Questions d'entretien [1]
Question 1
How do you deal with a client that is unsatisfied?
The process started with an online application where I submitted my CV and answered a few screening questions. After that, I was invited to a phone interview which focused on my experience and availability. Finally, I attended an in-person interview that included a group activity and a short one-to-one discussion with the hiring manager. Overall, the process was clear and well-structured.
Questions d'entretien [1]
Question 1
They asked me to take part in a group activity to see how I worked as part of a team. In addition, I was asked a few standard customer service questions such as how I would handle a difficult customer, and examples of times I have provided good service.