3y
I will start by explaining that we are continually making improvements to our hiring process. Since your interview we have launched our personalised web based candidate page to provide a candidate with useful information as they move through our process i.e. interview plans, FAQs, hiring video etc.
We are sorry to read that your questions went unanswered during the hiring process and we will certainly make sure this is raised in our weekly hiring call. As a remote first organisation we absolutely recognise that communication is critical to our operational success, learning and development and the happiness of our people.
We can offer absolute assurance that all written submissions are reviewed by our people. It is an important part of our process and one that helps us decide on the suitability of a candidate.
The assessments that we use at Canonical have been selected carefully and seek to understand much more than simply a technical skill. We do look at early years as well as other indicators from a variety of assessments, which brings really valuable insights to our decision making. Our inhouse Talent Science team brings professional viewpoints on assessing skills and ensures that the methods we use are both credible and professional.