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      Calix

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      Recherches associées: Avis sur Calix | Offres d’emploi chez Calix | Salaires chez Calix | Avantages sociaux chez Calix
      Entretiens chez CalixEntretiens d’embauche pour Customer Success Manager chez CalixEntretien chez Calix


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      Entretien pour Customer Success Manager

      22 juin 2021
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience positive
      Entretien difficile

      Candidature

      J'ai postulé via un recruteur. Le processus a pris 4 semaines. J'ai passé un entretien chez Calix

      Entretien

      This interviewing process was the most extensive process I have ever experienced in my career. It includes an initial interview with HR, an interview with the hiring manager, six more interviews with people across the company the candidate may interact with, a panel presentation, and a final interview with the senior department leader. Most of these are on all different days, over a 3-4 week period. I was told I would hear back on a specific day about the next steps, but a day went by, then a few more, and I contacted the HR contact to ask for an update. I was informed they selected someone else for the position. It sounded like I did not have the right experience. I was confused about why I went through so many interviews if my experience was in question. I got the interview based on my qualifications and experience. Positives: -Overall kind and intelligent employees -Company is on a growth path and seems to have a good culture -Job seemed to be stable with lots of opportunity for growth -Structured and defined culture -Lots of information on the company to get candidates excited about a career path Concerns: -Interview questions sometimes took a somewhat challenging tone, as if to be questioning abilities, rather than allowing the opportunity to show how skills/experience can benefit the position -Some interviewing questions unnecessarily probed for personal information -Interviewing process is too extensive especially for a manager level - it is unlikely that all 10+ people will really resonate with a candidate - I wondered why so many need to buy-in and if this process reflects decision-making or lack of trust at the company -Seems to be the belief that a one-track background directly supporting the position is better than diverse experience This company relies on the Predictive Index test in decision-making and evaluating candidates, which can be good or bad depending. Candidates should research this test prior to taking it since the words chosen can be influenced by a workday, personal things going on etc., which will affect the outcome of the test. I found certain parts of my test results that were not accurate about my work or personality. I compared the results to the same test I took a year prior and the results differed. Hopefully companies really rely more on the candidate in front of them than this test. I did appreciate the opportunity to interview with this company since it provided experience and perspective on interviewing processes and company dynamics.

      Questions d'entretien [1]

      Question 1

      In-depth questions about work experience related to the job functions.
      Répondre à cette question
      5

      Autres retours d’entretien d’embauche pour un poste comme Customer Success Manager chez Calix

      Entretien pour Customer Success Manager

      6 févr. 2023
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Calix

      Entretien

      Easy, communicative, fair. Every one was very receptive and welcoming. Made me feel comfortable from the very start. Was not overly difficult, fairly standard questions asked. Multiple rounds to go through.

      Questions d'entretien [1]

      Question 1

      Describe a past experience that shaped your current self
      Répondre à cette question
      1

      Entretien pour Customer Sucess Manager

      17 févr. 2023
      Employé (anonyme)
      San Francisco, CA
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Calix (San Francisco, CA) en janv. 2023

      Entretien

      Review process is lengthy. Multiple rounds with individuals throughout the Customer Success and Sales teams. All sessions were 30 minute zoom calls. The calls start with an overview of the role, the interviewers direct role with the open position, ended with open floor to ask questions about Calix and the role.

      Questions d'entretien [1]

      Question 1

      Name some career development books or podcasts you have found value in.
      1 réponse
      1

      Entretien pour Customer Success Manager

      27 avr. 2022
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Calix

      Entretien

      A total of 10 interviews of 30 minutes each including a case study. Interviews were conducted with HR, Managers of the Success team, directors and sales team. There was a case study to complete and present to other CSMs on the team.

      Questions d'entretien [1]

      Question 1

      Interviewers often made the 30 minute interviews conversational and allowed me to ask the questions that I wanted to. I was asked what I looked for in a Manager.
      1 réponse
      1