Very vague, poor management within this facility. The company itself has great benefits and overall is great to work for. They didn't take time to go over things with you. Training was basically all self taught on the computer. Reading and writing and demonstrating what you learned on the donor floor. You were watched by a "trainer" and signed off if they felt you have passed that part of the SOP's (Standard Operating Procedures) Constant training, and extremely high turn over rate. New employees every few months. Kind of extreme for the amount of "self taught" Phlebotomy skills that they require you to produce. joke.