J'ai postulé via un recruteur. Le processus a pris 2 semaines. J'ai passé un entretien chez CSC (Nashville, TN) en avr. 2016
Entretien
I interviewed with a Supervisor at CSC, John Baker Jr and the interaction with him was very positive. Walking through the call center was a little depressing, because no one in the place seemed happy and John even described a couple of CSRs who had outbursts on the phone. They had hired some less than desirable people in previous training classes. He was very upbeat and friendly. He was impressed with my background and let me know immediately that he was going to let the agency know that he wanted to bring me on board.
J'ai postulé via un recruteur. Le processus a pris 1 jour. J'ai passé un entretien chez CSC (Nashville, TN) en déc. 2016
Entretien
Was a super easy hiring process. if you know your stuff about customer service your in.
Recuruiting will call and go over what you need to say and how to dress, yes some people have no idea how to present themselves for an interview.
Questions d'entretien [2]
Question 1
How have you handled a difficult customer experience?
J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien chez CSC (Remote, OR) en janv. 2016
Entretien
Phone Call with focus on current role and what future opportunity would look like.
Slightly hard to hear and understand interviewer. Felt more like the interviewer needed to reach a quota for speaking to potential candidates.