9y
I am truly sorry to hear of the experience you had interviewing at Crisp and I understand your frustration.
We work with recruitment agencies to help with the screening stages of recruiting new team members. As the agency often has a good relationship with a candidate, it is normal practice for us to ask them to manage our interview tests. On this occasion, there were a series of miscommunications which I sincerely apologize for.
As we are a company built on innovation and problem solving, both the Risk Analysis and the technical tests are designed to make sure you possess the right traits to be successful at Crisp. The ‘tech support’ as you put it, was not an intended part of those tests.
You will be pleased to know that, based on your feedback, we are reviewing our processes for recruiting across our development roles.
Please accept my apologies and I wish you the best of luck in your job hunting.
Agnes
Head of HR at Crisp Thinking