Phone interview followed by onsite assessment. The process included a role play and email writing test. Phone interview followed by onsite assessment. The process included a role play and email writing test. Also had interview with the team leads from different desks. Also had interview with the team leads from different desks.

First they call you and inform you of the process. There is a technical test that has to be completed online. The technical test is heavy on the tech side. The questions are multi-choice. Once you pass that they arrange an in-person interview. There you do an English comprehension test where you fill in blanks and write a mock email. The 1-on-1 in-person interview is simple you just answer a scenario question and questions on your availability.