After a series of email exchanges, I was put in touch over the phone with various team members. Conversations were fairly in-depth, focusing largely on my skills, experience, and interests. After a few phone calls, I went in for an in-person interview with 3 members of the team. Though technically an interview, things somewhat evolved into just a strategic discussion about the challenges facing the role and the opportunities for process improvement. At no point did this feel too formal or rigid. The next step was supposed to be a case study (exchanged over email), where the company would provide examples of real-life obstacles and ask how I would approach each... but I withdrew prior to this step for personal reasons. Overall the team at Burrow was extremely welcoming and engaging. The depth of their process suggests that they are meticulous with who they select, which gave me even greater confidence in the potential for the brand/company. If the timing of other events in my life were different, I think I would love to work for this company.