There was a phone interview, then there was an in-person interview with two HR people. However, some people got hired as a contractor because they went through an agency. It is better to get hired as an employee. Contractors get laid off faster. I did not get hired at first. Actually, I received an e-mail a week after the interview telling me that I didn't get the job. Nearly two months later, I got a phone call out of the blue asking me if I was still interested. However, this time, the salary was for less because a "mistake" had been made previously. I asked if the salary was still 30K per year (about $16 per hour) as stated in the interview, and they said no. The HR person said "sorry, my mistake". They knew I needed a job, and obviously they were looking for more people at the time by going back to old prospects. I had to accept the lower offer, which was $14.71 per hour. I performed well and received a small raise later, though (just enough to help off-set the new increase in healthcare insurance premiums).