Thanks for sharing your experience! For our Collections Specialists, we typically have candidates do a phone screen with the recruiter and a video interview with the hiring manager -- and YES we use the STAR Method -- which means we're looking for answers that tell us about the Situation or Task, the Action you took, and the Result of your actions.

You pretty much nailed it! We use HireVue as a digital interview platform to meet you as quickly as possible. Once reviewed by a recruiter, we set you up with a video interview with the hiring manager. Welcome to the team!