I am going to preface this by saying that I haven't gotten an offer yet, because I only interviewed recently, but I will update this post on my status later.
The process started with a phone interview, though I've heard a bunch of people having to do a prerecorded interview. I didn't hear back about the phone interview for about a month after submitting my application, so I started getting worried, but eventually I heard back.
The phone interview was very relaxed, it lasted around 30 minutes. The woman who I spoke to was from HR and asked some very basic questions about my background and why I was interested in the position. She ended by asking me what I'm following in the markets. I heard back around 2 and a half weeks later that I had moved on to the final round Super Day.
The Super Day was a BLAST. A group of around 9 of us showed up at 9am. We started the day by shadowing an Analytics Representative. The woman who I shadowed was very young and easy to talk to. She answered all of my questions and we had a really good conversation.
From there we moved on to a tour of the building. It's gorgeous, you'll love it.
After having seen what Analytics reps actually do, we moved on to a simulation of the job. This part was really cool. They sat all of us down in the training room in front of a Terminal and explained its basic functionality. They really want you to do well and don't expect anyone to have any previous knowledge of the Terminal. We were given a sheet with some functions that helped us as well as the actual answers that the "clients" would be asking. You have 30 minutes to deal with fake inquiries from two different clients. It is designed to sort of trick you up, but it's meant to test your client service skills. One of the clients will get annoyed with you but it's fine, you just have to show that you know how to be polite and respectful. The time flies by.
After the simulation, we found a table near the training room and worked through a team exercise. It was pretty standard if you've been to any sort of leadership development program. They put you in an unlikely scenario and want to see how you come to a consensus as a group. It was really fun actually.
We ended the Super Day with two 30 minute interviews; one with an Analytics rep and the other with a Sales rep. The questions are very behavioral and they do not have access to your resumes beforehand (it's kind of their thing). The key is to show your experience through the examples you give. If you can do that and prove your passion for finance and tech as well as your knack for client service your good.
The second interview is with a Sales rep. Largely, it's the same (i.e. their trying to get a feel for why you chose Bloomberg and what you're passionate about). The only difference is that the Sales rep will DEFINITELY ask you to sell them something. Every single person that interviewed with me that day had the same question. The rest of the questions are pretty light. If you can hold a conversation with them, you'll be fine. They're not intimidating at all, they want you to succeed as much as everyone else.
From there, we went down to the Link and got some free soup and were let out around 12pm.
All-in-all it was a very fun day.