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      Entretien pour Customer Success Advocate

      30 sept. 2020
      Candidat à l'entretien anonyme
      Portland, OR
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Block (Portland, OR) en sept. 2020

      Entretien

      I applied and got an email for a phone screen interview with a recruiter. I was so excited to get invited to have a phone screen with the recruiter. We had a good talk, they asked only three questions, and then the rest was free flowing conversation where I asked a bunch of questions about the position and company. At the end she asked, "do you have any questions for me?" which threw me off because I just finished asking a bunch of questions during our conversation. So I said no I think I asked all my questions regarding the position, but then asked what next steps would look like. I was told if I get selected to move forward I will go on to a video interview with a few hiring managers, and they would let me know their decision by the beginning of the following week. I got an email a few days later saying, "Thank you for taking the time to discuss the (position I applied for) role and for sharing more about your background with us. Your experience is impressive, but unfortunately the team has decided to move forward with other applicants at this time. " Was very sad to not get any real feedback on why I wasn't chosen to at least continue and interview with the hiring managers when I had so much experience for this role. Perhaps I came off too ambitious and excited about the opportunity to work with the company... I'm unsure why the recruiter was not willing to give me a chance. It is what it is.

      Questions d'entretien [2]

      Question 1

      Name a time you got feedback from a manager
      Répondre à cette question

      Question 2

      Can you tell me a time you had a very difficult customer and how did you handle it?
      Répondre à cette question
      1

      Autres retours d’entretien d’embauche pour un poste comme Customer Success Advocate chez Block

      Entretien pour Customer Success Advocate

      13 sept. 2024
      Employé (anonyme)
      Dublin, Dublin
      Offre acceptée
      Expérience négative
      Entretien moyen

      Candidature

      Le processus a pris 2 semaines. J'ai passé un entretien chez Block (Dublin, Dublin)

      Entretien

      Pre-screening calls x2 [first with a team member to check language skills, then with Managing Director]. The following week was 4 back to back interviews in 1 day. Mixture of team members, team lead, and Senior leadership. Way too long a process for a junior level role like this.

      Questions d'entretien [1]

      Question 1

      Lots of competency based, tell me about a time...
      Répondre à cette question

      Entretien pour Customer Success Advocate

      5 oct. 2022
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Block

      Entretien

      Very easy straight the point. There are two interviews. The first one they ask you basic question customer service questions. Second Interview you have to memorize a scenario and give instructions to recruiter.

      Questions d'entretien [1]

      Question 1

      Customer service based questions and scenario
      Répondre à cette question

      Entretien pour Customer Success Advocate

      4 sept. 2022
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Block

      Entretien

      It was easy and simple. I had to wait a little bit to get to the actual interview but not that much. The interviewers were nice and pleasant. They answered all my questions

      Questions d'entretien [1]

      Question 1

      They asked some some questions about how I would handle certain situations
      Répondre à cette question