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      Recherches associées: Avis sur Block | Offres d’emploi chez Block | Salaires chez Block | Avantages sociaux chez Block
      Entretiens chez BlockEntretiens d’embauche pour Customer Success Advocate chez BlockEntretien chez Block


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      Entretien pour Customer Success Advocate

      24 mai 2019
      Candidat à l'entretien anonyme
      Saint Louis, MO
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris plus de 2 mois. J'ai passé un entretien chez Block (Saint Louis, MO) en mai 2018

      Entretien

      I applied for the position and totally forgot about it because they didn’t contact me until about close to 2 months later. First step of the process was to do sample questions, to judge how accurate and detailed you are in written form. I responded to the sample questions in less than the time required, received notification maybe 2 days later that they loved my sample questions responses and wanted to proceed to the next step. I received two messages telling me the next step would be to get my availability so that a mock call could be set up with a Customer Success Advocate once a Recruiting Coordinator aligned someone to match my availability. All of this was provided by the same recruiter who initially contacted me. I provided my availability and then was completely GHOSTED. I sent multiple emails to reconfirm and received no further response.

      Questions d'entretien [3]

      Question 1

      At Square, Advocates have the pleasure to interact with our customers and impact a rapidly changing and innovative product line on a daily basis. Tell us in a short paragraph, why you would like to be a part of our awesome team.
      Répondre à cette question

      Question 2

      Square’s Customer Success team resolves issues for a multitude of products and services. The following email inquiry has come in from a potential customer. Please utilize any available resources to draft a response email. Hey, Rent was due today and my Dad sent me some money to help, but I think he sent it to the wrong person? I haven’t seen it yet and I need it today! He said he sent it to $JessicaSTL but my cashtag is $JessSTL. Can you please help? Thank you, Jessica
      Répondre à cette question

      Question 3

      Suppose you work for a food + cooking blog/network and a viewer emailed asking for instructions on how to make a Peanut Butter and Jelly sandwich. Review the email and write this viewer back. Hello! I watch your show every day and it is one of my favorites. I’m preparing for a party at my house (eight ten-year-olds...yikes!) and need to be ready to prepare lunch. I’ve never made a PB+J (can you believe it???) but think this party would be a great time to try. I’d love it if you could walk me through the steps!
      Répondre à cette question
      8

      Autres retours d’entretien d’embauche pour un poste comme Customer Success Advocate chez Block

      Entretien pour Customer Success Advocate

      13 sept. 2024
      Employé (anonyme)
      Dublin, Dublin
      Offre acceptée
      Expérience négative
      Entretien moyen

      Candidature

      Le processus a pris 2 semaines. J'ai passé un entretien chez Block (Dublin, Dublin)

      Entretien

      Pre-screening calls x2 [first with a team member to check language skills, then with Managing Director]. The following week was 4 back to back interviews in 1 day. Mixture of team members, team lead, and Senior leadership. Way too long a process for a junior level role like this.

      Questions d'entretien [1]

      Question 1

      Lots of competency based, tell me about a time...
      Répondre à cette question

      Entretien pour Customer Success Advocate

      5 oct. 2022
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Block

      Entretien

      Very easy straight the point. There are two interviews. The first one they ask you basic question customer service questions. Second Interview you have to memorize a scenario and give instructions to recruiter.

      Questions d'entretien [1]

      Question 1

      Customer service based questions and scenario
      Répondre à cette question

      Entretien pour Customer Success Advocate

      4 sept. 2022
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Block

      Entretien

      It was easy and simple. I had to wait a little bit to get to the actual interview but not that much. The interviewers were nice and pleasant. They answered all my questions

      Questions d'entretien [1]

      Question 1

      They asked some some questions about how I would handle certain situations
      Répondre à cette question