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      Entretien pour Customer Service Representative

      29 mars 2017
      Candidat à l'entretien anonyme
      Saint Louis, MO
      Aucune offre
      Expérience négative
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Block (Saint Louis, MO) en mars 2017

      Entretien

      I went through a multi part interview process involving both answering written emails from customers and a mock call scenario similar to others listed here. In both cases I was told I had done well. I was excited to go for my face to face interview. But one of the interviewers seemed very condescending and just kind of gave me the evil eye the entire time. It made me very nervous and uncomfortable! The questions were extremely vague and at times I honestly had no answer for some. I've both interviewed and hired many people over the years and never experienced questions like this. But I felt so awkward and scrutinized by this one particular member of the hiring team that I'm not sure I could have given any good answers either way. After like a week and half I was just sent a generic form email saying they'd decided to hire someone else. I was confused and saddened because up until that point I had thought that everything was going very well. I really wanted to work at Square and was disappointed by the entire experience.

      Questions d'entretien [1]

      Question 1

      What was something challenging that you dealt with in your career and how did you prepare for it physically?
      Répondre à cette question
      7
      avatar
      Réponse de Block
      9y
      Hi, Thank you for taking the time to write about your experience interviewing for the Customer Service Representative role at Square. We were extremely disappointed to read about your interview process — definitely not cool, and we're really sorry. We'll discuss your feedback with the team and interviewers immediately. We will work to make sure that future interviewers treat candidates in an appropriate and respectful manner. Last year, we implemented a candidate experience survey and we are using those results and Glassdoor feedback to continuously improve our candidate experience. Again, we're very sorry about the interview experience and that you didn’t get an accurate depiction of the life at Square. At Square, we are always striving to provide the best candidate experience possible and your post will help us improve the process. Thank you for sharing and helping us continually improve the interview experience. Best, The Square Talent Team

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez Block

      Entretien pour Account Manager

      18 juill. 2024
      Candidat à l'entretien anonyme
      Offre refusée
      Expérience positive
      Entretien facile

      Candidature

      J'ai passé un entretien chez Block

      Entretien

      Pretty easy interview process. There was an initial screening with recruiter then two interviews with the hiring manager and director. Asked questions about previous job history and did a mock sales call.

      Questions d'entretien [1]

      Question 1

      How would you sell me on running when you know I hate it?
      Répondre à cette question

      Entretien pour Account Manager

      23 janv. 2025
      Employé (anonyme)
      Sydney
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Block (Sydney) en juill. 2024

      Entretien

      Good process, 5 interviews in total. First is with hiring manager, second to fourth is with the team and fifth is a presentation with hiring manager and other staff member. Overall very friendly and easy.

      Questions d'entretien [1]

      Question 1

      Present on the following situation with a Square Seller
      Répondre à cette question

      Entretien pour Account Manager

      23 juin 2023
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Block

      Entretien

      Was contacted originally by a recruiter, and then had a phone screen interview. After that was two additional interviews - one phone interview with the DM and another via video.

      Questions d'entretien [1]

      Question 1

      Mostly standard interview questions about your experience. They were very interested in a candidate looking for a career with Square, and seemed to really want you to already be very interested in the company.
      Répondre à cette question