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      Entretien pour Fraud Detection Specialist Position

      15 juin 2016
      Candidat à l'entretien anonyme
      Saint Louis, MO
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Block (Saint Louis, MO) en mai 2016

      Entretien

      I was told to send in writing sample as first part of the interview process. I never heard back. When I look at my status online it says it's still in review and I sent the writing sample in over a month ago and try following up with the recruiter never heard back. When I check my status again online it say the job has expired so I guess they offer the position to someone else and never sent a thank for applying or something saying at this time this position is filled.

      Questions d'entretien [1]

      Question 1

      Context: This is a new user who opened a Square account 3 days ago. His first and only payment to date is $4,600.00. After reviewing this account, the Risk Team determined that further information was required to learn more about this user’s business and how he intends to use Square. The Risk Team placed a temporary hold on this user’s account. Before Square had an opportunity to reach out to this user, he contacted Square Support with the following message: ************ Subject: Deposit over 4000 Message: Why isn't the deposit from a transaction made 20 days ago in my account yet? *********** Your objective: Write a response to this user to request: ­ Documentation to help us verify the background of his business (past invoices, business registration documents, web presence, etc.) ­ Information about this transaction (invoice, how he met the customer, past transactions between this customer and his business) ­ How he uses Square
      1 réponse
      avatar
      Réponse de Block
      9y
      Hi, Thank you for taking the time to write about your experience with the Fraud Detection Specialist interview. We were really disappointed to read about your interview process — definitely not cool, and we're really sorry. We'll discuss your feedback with the team immediately. We will work to make sure that future recruiters follow up with candidates about their application statuses and set expectations for a response. Again, we're very sorry about the experience you had. At Square, we are always striving to provide the best candidate experience possible and your post will help us improve the process. Thank you for sharing. Best, The Square Talent Team