I initially met with the Directors where it was quite informal and they took the time to understand me, my background, motivations and what I sought from a potential employer. We then talked through some scenarios to demonstrate what, where and how I had managed certain situations and resolved issues or delivered a high level of service. I had the opportunity to see the offices and get any initial questions answered. After my interview I fed back to the rec2rec and they spoke with the Directors and I was invited back to meet more of the team and deliver some role play scenarios which included both candidate and client handling and present to them what I would do upon joining the business if I was successful. I was able to have a very open conversation about the team, challenges and the development of the role. Again feedback was delivered and I was then made an offer! Which I happily and readily accepted :)