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      Entretien pour Customer Success Associate

      27 avr. 2024
      Candidat à l'entretien anonyme
      San Francisco, CA

      Autres retours d’entretien d’embauche pour un poste comme Customer Success Associate chez Beyond

      Entretien pour Customer Success Associate

      3 mai 2024
      Candidat à l'entretien anonyme
      Bengaluru
      Aucune offre
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé via une autre source. Le processus a pris 1 semaine. J'ai passé un entretien chez Beyond (San Francisco, CA) en avr. 2024

      Entretien

      BEWARE The first round was an HR screening. Followed by an assesment both of which I cleared or now I doubt if I was pushed through. The problem with the discussion with the hiring manager was she was interested only in the internal workings of my present organization and tried to poach a lot of information which I did not realize until the end of the interview. I urge other candidates to quote their non-disclosure agreements and beware of such unethical practices where companies interview you not to give you an offer but to gain insights about your previous/current organization. I am not saying I don't have any shortcomings, I definitely do but the questions asked by the interviewer gives one a clear idea of what their practices are.

      Questions d'entretien [1]

      Question 1

      Tell me about a time when you have gone above and beyond to help a customer?
      Répondre à cette question
      1
      avatar
      Réponse de Beyond
      2y
      Thank you for taking the time to provide your feedback! The goal of our interviews is to understand how a candidate's experiences will help set them up for success in the position they are interviewing for. We apologize if that did not come across and will be sure to connect with the hiring team. We wish you the best in your job search! -Elise Peterson, Director of Talent
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Beyond (Bengaluru) en mai 2024

      Entretien

      1.Hr round 2.Followed by one manager - She was extremely nice and recommended me for next round 3. Presentation on any saas product, it would be good if it's related to rental industry ( in my case it was not), I cleared this round and moved forward to the next round 4. 2 back to back round with no time gap, In this I felt I rushed little bit to answer the questions in 1st round however 2nd round went extremely well even the panelist told me that she would recommend my name ,and I will have a round with CEO. Anyhow I got rejected, the questions were behavioral questions and few about my previous company's work style Even though I got rejected but everyone was super nice during the interview, I felt welcomed and really wanted to work for them Goodluck to everyone Dipanjan

      Questions d'entretien [1]

      Question 1

      Q.How do you break down complex topic to customer Q.Assume that you are the first person in this company, how will you help next person to understand the product who joins the company Manymore questions
      Répondre à cette question
      1
      avatar
      Réponse de Beyond
      2y
      Thank you so much for taking the time to interview with us. It's great to hear you had a positive experience. We wish you all the best in your job search! -Elise Peterson, Director of Talent