J'ai postulé en ligne. J'ai passé un entretien chez BT Group (West Bromwich, England) en mai 2017
Entretien
A simple online application followed by a keyboard input speed test. A recorded message spoke cutomer names and addresses which i had to fill in an electronic form. After about tgree weeks I was contacted by manpower to prepare for a interview following the S.T.A.R interview tehnique and given a date for it. I was also recommended to look up glassdoor to get some idea of what questions might be asked. Afterwhich at a later date there was a group interview session with a BT manager and manpower representative.
Questions d'entretien [1]
Question 1
Describe a time when you received poor customer service.
Foi bem tranquilo, por se tratar de uma vaga trainee eles fizeram uma entrevista em grupo. A minha aplicação foi feita através de uma agência de estudantes, porém o RH da empresa me ligou perguntando se eu gostaria de participar da entrevista. Foi uma entrevista tranquila, como uma conversa, foram feitas perguntas sobre administração do tempo, organização, resiliência
Questions d'entretien [1]
Question 1
Como é o seu gerenciamento de tempo e como você elenca as prioridades?
J'ai postulé via une agence de recrutement. J'ai passé un entretien chez BT Group en juill. 2025
Entretien
Listen to calls with an experienced advisor on the call floor, listen to the types of calls that come in and watch the information that pops up on the screen.
J'ai postulé via une agence de recrutement. Le processus a pris 1 semaine. J'ai passé un entretien chez BT Group (Calcutta) en mars 2025
Entretien
BT has a three round virtual interview which consists of HR round, Assessment and Ops round It is generally based on communication skills. They will not judge you on process as you have to go through the training program anyway.