i applied for customer service representative job online, and i received an one way digital interview the next day. It gives one week to prepare and finish the interview. There's about 10 questions in total. Mostly are behavior questions.
Questions d'entretien [1]
Question 1
Tell me about a time that you were able to suggest or upsell a product or service to a customer. How did it go? What was your approach?
Filled in a couple of multiple questions and went through some video answered questions. Got the invite really quick after applying to the position. Process was all automatic and digital based.
J'ai postulé en ligne. Le processus a pris plus d'une semaine. J'ai passé un entretien chez BMO US (Saint Louis, MO) en mars 2022
Entretien
Teams meeting with recruiter. I was asked pretty simple banking and customer service questions. Was then asked to do an interview with the Bank Manager and the Market Manager over teams.