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      Entretiens chez AxonEntretiens d’embauche pour Customer Success Manager chez AxonEntretien chez Axon


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      Entretien pour Customer Success Manager

      16 mai 2024
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé via la recommandation d'un employé. Le processus a pris 5 semaines. J'ai passé un entretien chez Axon en mars 2024

      Entretien

      Straight forward. Panel interview had zero structure and direction. All over the place and pretty flat. I think we all lacked relatability and that vibe carried throughout the interview. They seemed to keep it going just for the sake of doing it. Wasn’t surprised when I didn’t get selected. Very surprised since the recruiter was one of the best I’ve ever worked with.

      Questions d'entretien [1]

      Question 1

      If you could be any animal, what would you be?
      1 réponse
      1

      Autres retours d’entretien d’embauche pour un poste comme Customer Success Manager chez Axon

      Entretien pour Customer Success Manager

      21 janv. 2026
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé via la recommandation d'un employé. J'ai passé un entretien chez Axon

      Entretien

      I had an overall mixed experience interviewing with Prepared by Axon. The recruiter I worked with was excellent—very responsive, professional, and consistent about keeping me updated on timelines and next steps. Unfortunately, my second interview experience was disappointing. The interviewer (a team leader) joined the call about 30 minutes late. To the recruiter’s credit, they did communicate with me during the delay and kept me informed. When the interview did begin, the tone felt very corporate and transactional. The interviewer seemed somewhat uninterested, and the questions felt more like a scripted checklist than a conversation. This surprised me because I’ve always viewed Prepared as a mission-driven, startup-style team with a lot of passion behind the work. I came into the process with multiple internal references and relevant experience across both public safety and the private sector, including direct experience aligned with the role. The decision was made quickly, and while I understand not being selected, the overall process left me feeling surprised by how little warmth or connection there was throughout the experience. I’ve always supported Prepared’s mission, so I was disappointed that the interview process felt more cold/corporate than collaborative and people-focused. I’ve also heard through the community recently that it feels as if, since joining axon, the company itself has not shown much interest in your average sized PSAP (showing more interest in large agencies only) as well as some questionable quick hires recently with zero experience that leaves the environment feeling more like hire your friend than hire for success. Either way, I really hope this acquisition doesn’t change who prepared is and what they stand for.

      Questions d'entretien [1]

      Question 1

      Why do you want to join Prepared
      Répondre à cette question
      1

      Entretien pour Customer Success Manager

      24 déc. 2020
      Candidat à l'entretien anonyme
      New York, NY
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      Le processus a pris 2 semaines. J'ai passé un entretien chez Axon (New York, NY)

      Entretien

      Initial call was with recruiter. Then I had a brief phone call with hiring manager. I then had a 2 hr interview (30 mins each person) with Director, co-workers, and hiring manager again. Had to take behavioral and cognitive assessments. In addition, there was an assignment to be xometed on product adoption. At the conclusion, no feedback was provided. Lots of time spent with company to not receive any feedback. Beware.

      Questions d'entretien [1]

      Question 1

      Basic interview questions such as how would you handle a difficult customer?
      Répondre à cette question
      5