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      Entretien pour Acounts Manager

      14 sept. 2025
      Candidat à l'entretien anonyme
      Offre refusée
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Availity

      Entretien

      I’m not typically one to write reviews, especially negatives ones. I decided to wait a few months after getting a different new job before posting a review to see if my perspective had changed in hindsight and it hasn’t. I hope Availity will read this review to improve the experience for future candidates. The recruiter I worked with at Availity is the least professional and most rude person I have worked with in my entire career. I have a client facing role and have met a lot of different people over the years, but Availity’s recruiter stood out in an extremely negative way. I won’t detail too much but in my first interview I was asked two questions: tell me about yourself and how much money do I make right now - one of which is illegal to ask in the state I live in. I was rushed through and wasn’t given an opportunity to ask a single question. In between subsequent interviews, I felt like the tone was negative from the recruiter and between interviews she was clearly lying about small things in the process - she would forgot about what she lied about in previous conversations and was contradicting herself on both the number of interviews ahead and what HR said the salary range for the position was. I tried to give her the benefit of the doubt knowing that recruiting can be stressful, but by the last interview, I was done working with her. In our last phone conversation, the recruiter came out and said blatantly that if it was up to her she’d send me a rejection right away because she felt I asked too much money for the position I was applying for, but that the HR manager had to approve before she could do so. She tried to negotiate salary over the phone and said I had one hour to call her back and give her my lowest possible number because it was between me and another candidate and the number I provided mattered. I never ended up getting a rejection but she did let me know that she would be withdrawing my application on my behalf (I never asked to withdraw) because the number I provided was too high - it wasn’t even an option she told me she would be withdrawing my application. My salary needs were in line with industry standards and were on my application from the beginning so there was no disconnect on what my needs were. Overall, the entire time working with the recruiter was horrible. There were two positives though: the recruiter did get back to me quickly and I ended up getting a different job at another company that I am extremely happy at now. But I was really disappointed at the time because my dream job was at Availity and everyone on the team itself was super nice and I have a lot of experience with RCM so I know I could have added value to the team. I wish the hiring process could have gone differently for me, but at the end of the day - things happen for a reason. I wish Availity the best, especially as your product is awesome. My advice to the HR team is to treat candidates with kindness and respect. Unprofessional hiring practices damage your reputation and drive away talented candidates who could have contributed positively to your company.

      Questions d'entretien [1]

      Question 1

      How much money do you make right now?
      Répondre à cette question
      1
      avatar
      Réponse de Availity
      8mo
      We welcome feedback as an opportunity to improve the level of service we provide to our candidates, and since each candidate may become an associate, we want their full experience with Availity to be the best. This feedback does not align with our culture, values, or process as a talent acquisition team or company, so we thought it would be important to outline our interview process. Our goal is to deliver a great candidate experience and fill our open roles swiftly so that our company can achieve its goals. Our Commitment and Process To ensure consistency, we use a standard pre-screening document so that we can understand roles and responsibilities in previous positions, why someone left prior employers, what they are looking to do in their next role, what is important to them from a company perspective, and salary expectations. Building Rapport and Transparency We believe in building rapport with candidates by recording all pre-screens with our cameras on, with the candidate's consent. This practice fosters transparency and trust. We ask each candidate about their targeted salary to confirm alignment with the role that is posted. If the career experiences and target salary differ strongly from our open position, we discuss the scope of the role. If we still believe there is a match, we proceed with the process. When career experiences and salary expectations are not aligned with the scope of the role, we work with candidates on other opportunities within the company that are a fit. Again, our goal is to fill our open roles! Clear Communication of Next Steps As part of the pre-screen process, we discuss the next steps in the interview process, which are also outlined in the job posting. Occasionally, the interview process may change based on the role's needs, but we communicate these changes throughout the process through a super innovative tool that messages candidates directly. Respecting Candidate's Time and Decisions We do not ever use what is known as an ‘exploding offer’. This is a critical part of a person’s life decisions – they need to talk to family and friends, and they need to take their time making such a big decision. There are NO deadlines here when accepting a position! We are glad to hear you found a great fit with another company and wish you every success in your career. Thank you again for your feedback and for acknowledging the strengths of the associates on the team and our product.