8mo
We welcome feedback as an opportunity to improve the level of service we provide to our candidates, and since each candidate may become an associate, we want their full experience with Availity to be the best. This feedback does not align with our culture, values, or process as a talent acquisition team or company, so we thought it would be important to outline our interview process. Our goal is to deliver a great candidate experience and fill our open roles swiftly so that our company can achieve its goals.
Our Commitment and Process
To ensure consistency, we use a standard pre-screening document so that we can understand roles and responsibilities in previous positions, why someone left prior employers, what they are looking to do in their next role, what is important to them from a company perspective, and salary expectations.
Building Rapport and Transparency
We believe in building rapport with candidates by recording all pre-screens with our cameras on, with the candidate's consent. This practice fosters transparency and trust. We ask each candidate about their targeted salary to confirm alignment with the role that is posted. If the career experiences and target salary differ strongly from our open position, we discuss the scope of the role. If we still believe there is a match, we proceed with the process. When career experiences and salary expectations are not aligned with the scope of the role, we work with candidates on other opportunities within the company that are a fit. Again, our goal is to fill our open roles!
Clear Communication of Next Steps
As part of the pre-screen process, we discuss the next steps in the interview process, which are also outlined in the job posting. Occasionally, the interview process may change based on the role's needs, but we communicate these changes throughout the process through a super innovative tool that messages candidates directly.
Respecting Candidate's Time and Decisions
We do not ever use what is known as an ‘exploding offer’. This is a critical part of a person’s life decisions – they need to talk to family and friends, and they need to take their time making such a big decision. There are NO deadlines here when accepting a position!
We are glad to hear you found a great fit with another company and wish you every success in your career. Thank you again for your feedback and for acknowledging the strengths of the associates on the team and our product.