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      Entretien pour Enterprise Customer Success Manager

      28 mars 2023
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai postulé via un recruteur. Le processus a pris 4 semaines. J'ai passé un entretien chez Asana

      Entretien

      Ok overall. The Team I met were business like, but friendly. The content and material that was shared was also well organised I was originally approached by an internal Recruiter who outlined the process, fit, package, as well as broad timelines which was consistent with my experience There was however a significant drop off of engagement following the final presentation, which is disappointing given the time invested. Particularly given Asana's focus on transparency as this directly contradicted what I had been told in writing, and verbally. I also wasn't provided the opportunity for feedback until I reached out directly The other negative was that the Hiring Manager seemed distracted and nervous in our 1-1, and actually cut me off several times, at one point raising her finger in the air whilst doing so - which felt highly patronising. The reason given was that builders were visiting. This is understandable to a point, but doesn't justify rudeness

      Questions d'entretien [1]

      Question 1

      -How do you prioritise your time -Tell us about a time you disagreed with a colleague, and how you handled it
      Répondre à cette question

      Autres retours d’entretien d’embauche pour un poste comme Enterprise Customer Success Manager chez Asana

      Entretien pour Enterprise Customer Success Manager

      11 mai 2022
      Employé (anonyme)
      Chicago, IL
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé via la recommandation d'un employé. Le processus a pris 3 semaines. J'ai passé un entretien chez Asana (Chicago, IL) en mars 2022

      Entretien

      It was a mindful + kind interview process. Everyone asked if I needed a minute on my back-to-back sessions. I absolutely felt the human care throughout the process. I needed to reschedule my first interview and it was a fast process. The presentation was challenging but 100% manageable. The team was really helpful w/ providing helpful tips and availability for questions to help me be successful w/ my presentation. I also loved that time was built in at the end to share my reflections on how it went. Of course, these mock scenarios never go 100% the way you want when you're role-playing, but it was fantastic getting to demonstrate self awareness in the debrief time. I've done many mock presentations for CSM roles where you're met w/ a cold "Thanks, we'll get back to you," and this was a breath of fresh air. Good mix of cross-functional partners I got to meet w/

      Questions d'entretien [2]

      Question 1

      If you had an extra hour in your day, how would you use that time?
      Répondre à cette question

      Question 2

      Tell me about a time where you navigated a customer churn risk?
      Répondre à cette question