J'ai postulé via un établissement d'enseignement supérieur ou universitaire. J'ai passé un entretien chez Arizona State University (Tempe, AZ) en juin 2016
Entretien
Clear roles and responsibilities. Telephonic interview (manager round). Face to face interview ( 3 managers , team lead). they were polite. Asked about previous work experience. Matched up with skills expected. Closing tickets , creating tickets etc.
Questions d'entretien [1]
Question 1
how would you handle different customers. are you comfortable providing service via calls, chats,email?