First I had to complete an online quiz bascially testing your customer service skills. I then had a phone call with someone who was a customer service advisor which was more casual questions . I was then called in for an interview in store with the manager which was more diffcult all the questions were ' describe a situation when ... '
Questions d'entretien [1]
Question 1
Describe a situation in which you have had to take control
The Argos interview was structured and professional, with competency-based questions and a clear focus on customer service. The interviewer was friendly and calm, making the process feel fair, organised, supportive. Overall it was a standard retail interview about experience and availability
Questions d'entretien [1]
Question 1
Experience (if I had relevant past experience in retail/sales)
J'ai postulé en ligne. J'ai passé un entretien chez Argos (Birmingham, Angleterre)
Entretien
Group assessment to begin with about stakeholders then based on that assessment you get an interview, 5 minutes after. Interview was basic questions such as prior experiences, worked in a team before
J'ai passé un entretien chez Argos (Londres, Angleterre)
Entretien
Smooth interview process, single round following application.
Basic motivational questions and questions on prior experience and relevant skills.
Tour of the store to follow and then offer call a few days later