Upon arriving I was welcomed at the customer's collection point by members of staff. There were other interviewees arriving at the same time. This gave me a clue that this could be a group interview and not a 1 to 1. I was not advised prior to this that this would be a group interview. We were taken behind the scenes and walked through the stockroom, being shown all fire exits along the way and onto the staff room to wait. After being asked for our 'right to work' documents for photocopying we were taken into an office room for a group interview involving team building exercises. The manager of the store was present to watch, listen and take notes.