J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez Apple (Londres, Angleterre) en janv. 2021
Entretien
The interview process for the Sales Associate role at Apple began with a phone screening, where I discussed my retail experience and enthusiasm for Apple products. Next, I was invited to a group interview, where we tackled customer service scenarios and teamwork exercises, allowing them to observe my interpersonal skills. Finally, I had a one-on-one interview with a manager, focusing on problem-solving and handling challenging customer situations. Throughout the process, they emphasized communication, passion for technology, and delivering a great customer experience. It was clear they valued a collaborative attitude and the ability to connect with people.
Questions d'entretien [1]
Question 1
Can you describe a time when you turned a negative customer experience into a positive one
There were some scheduling questions asking about what times the candidates could work. Then 3 STAR questions like tell me about a time where you had to handle an unsatisfied customer.
Questions d'entretien [1]
Question 1
Tell me about a time where you had to handle an unsatisfied customer.
Only made it one round. First interview is over the phone. Very basic questions to start just to feel you out before they move on to conduct the in person interview
Questions d'entretien [1]
Question 1
Why do you want to work for apple? Tell me about yourself. Wha does your availability look like.
J'ai postulé pour un poste de vendeur dans un magasin parisien. J'ai reçu une réponse 24 heures après ma candidature. Le magasin avait un poste vacant. J'ai eu un entretien en ligne avec un recruteur une semaine plus tard. On m'a posé des questions classiques.