J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Apple (Orland Park, IL) en juill. 2017
Entretien
I did a phone screening where I was asked about myself and my history. Then once I passed it the district manager gave me a choice as to which location I wanted to apply to. Once I picked then was set up with a face to face. The hiring manager took me to the food court and we had the interview.
Questions d'entretien [1]
Question 1
Name a time when you had a problem with a customer
The process involved an initial application followed by a screening call with a recruiter. This was followed by one or two interviews with team members, focusing on customer service, problem-solving, and cultural fit. The interviewers asked behavioural questions and scenarios related to handling customers and troubleshooting. Overall, the process was structured, professional, and gave a clear understanding of the role expectations.
Erstes Vorstellungsgespräch - 20 Minuten. Sehr angenehm und professionell. Solange man sich bisschen damit beschäftigt, wird es gut laufen. Man muss sich auf jedenfall selbstbewusst und sozial darstellen. Viel lächeln und aktiv zuhören. Stelle auch deine eigenen Fragen, mach es klar dass du die Website dir angeschaut hast und dass du wirklich interessiert bist. Apple ist es egal was du weißt, sei einfach ehrlich und transparent.
J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Apple (San Diego, CA) en mars 2026
Entretien
One group interview as well as a phase 2/3 interview with the store manager and possibly the director (i didn't make it past the second interview) but everything is straightforward and mainly behavior questions.
Questions d'entretien [1]
Question 1
How is your performance measured in your current or previous role?