J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Apple (Cerritos, CA) en août 2017
Entretien
This is for ROUND TWO of the Genius interview process:
I showed up about 15 minutes early, checked in w/ someone in the front room that I was there for my follow up interview and was told the wait. The manager came out 25 minutes later (10 minutes late for my appointment). We left the store and sat at a table in the mall. She was very friendly, but a bit more casual than I was expecting. So casual, in fact, that after chatting for about two minutes, someone walked by our table that recognized her, she stood up, and they chatted for a few minutes, leaving me sitting there awkwardly listening to their conversation. It was standard interview questions, mostly personal, and nothing really technical. The woman that interviewed me was nice, but apparently I wasn't what they were looking for so I didn't get an offer. It was really disappointing because I was pretty pumped after getting through the first round.
Questions d'entretien [2]
Question 1
Tell me about a time you failed and what you did to overcome it.
The process involved an initial application followed by a screening call with a recruiter. This was followed by one or two interviews with team members, focusing on customer service, problem-solving, and cultural fit. The interviewers asked behavioural questions and scenarios related to handling customers and troubleshooting. Overall, the process was structured, professional, and gave a clear understanding of the role expectations.
Erstes Vorstellungsgespräch - 20 Minuten. Sehr angenehm und professionell. Solange man sich bisschen damit beschäftigt, wird es gut laufen. Man muss sich auf jedenfall selbstbewusst und sozial darstellen. Viel lächeln und aktiv zuhören. Stelle auch deine eigenen Fragen, mach es klar dass du die Website dir angeschaut hast und dass du wirklich interessiert bist. Apple ist es egal was du weißt, sei einfach ehrlich und transparent.
J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Apple (San Diego, CA) en mars 2026
Entretien
One group interview as well as a phase 2/3 interview with the store manager and possibly the director (i didn't make it past the second interview) but everything is straightforward and mainly behavior questions.
Questions d'entretien [1]
Question 1
How is your performance measured in your current or previous role?