Alpha coffee's hiring manager emailed me a few times she was available to do a phone interview about two days after I applied for the Barista position. She was very kind and answered all of my questions. When discovering that my schedule didn't align with their shift hours, she encouraged me to reach out if my availability changed and to come visit Alpha Coffee sometime soon and say hi regardless.

The interview process is very thorough and upper management takes time to go through each applicant to make sure they are a good fit with the team. There is an initial phone interview, then an in-person interview. Both are about 30 min. long.