J'ai postulé en ligne. J'ai passé un entretien chez Alorica
Entretien
Fairly easy, make sure you can answer questions on how to deal with rude/angry callers. Fairly easy, make sure you can answer questions on how to deal with rude/angry callers.
Questions d'entretien [1]
Question 1
How would you deal with a customer who cursed you out on the phone? How would you get them to buy a product?