J'ai postulé en ligne. J'ai passé un entretien chez Alorica (Chicago, IL)
Entretien
Asked questions regarding how you be with a customer , Asked about different scenarios, If a customer called and was angry regarding service would you refer the customer to supervisor or help the customer
Questions d'entretien [1]
Question 1
what could you do if an irate customer called
what was your best customer experience
How would you handle ...
J'ai postulé via un recruteur. Le processus a pris 5 jours. J'ai passé un entretien chez Alorica
Entretien
The interview process in this company is easy considering that it is a CSR role, but it makes sense since it is an entry level role. I'm satisfied with I undergo with the interview process in this company.
The interview process is pretty straightforward and if you are chosen for the job you are walked through everything you need to do. And once the background check is done everything goes by pretty quickly.
The interview process is smooth and easy. There is an initial interview and an exam that you have to pass first before the final interview. It is just a one day process and it is very efficient.