J'ai postulé en personne. Le processus a pris 1 jour. J'ai passé un entretien chez Alorica (Saraland, AL) en sept. 2016
Entretien
Can be quick or very long. Depends solely on if their doing on-site interviews/hires. Typing Test is required. Must be able to type 25 Words per Minute. You must be able to read a script and answer questions to scenerios pertaining to customer service. Also, talk about previous work experiences that relate to skills needed in customer service.
Questions d'entretien [1]
Question 1
Tell me an experience where you had to handle a irate customer.
J'ai postulé via un recruteur. Le processus a pris 5 jours. J'ai passé un entretien chez Alorica
Entretien
The interview process in this company is easy considering that it is a CSR role, but it makes sense since it is an entry level role. I'm satisfied with I undergo with the interview process in this company.
The interview process is pretty straightforward and if you are chosen for the job you are walked through everything you need to do. And once the background check is done everything goes by pretty quickly.
The interview process is smooth and easy. There is an initial interview and an exam that you have to pass first before the final interview. It is just a one day process and it is very efficient.
Questions d'entrevue Customer Service Representative chez Alorica | Glassdoor