J'ai postulé en personne. Le processus a pris 2 jours. J'ai passé un entretien chez Alorica (Pensacola, FL) en oct. 2015
Entretien
Pretty easy process. You take a couple of test determining your telephone etiquette and customer service skills. After you complete the skills test; if you succeed, you're asked to do a one-on-one interview. In the interview the hr rep ask you questions pertaining to customer service and offers you a training schedule and preferred days off.
Questions d'entretien [1]
Question 1
Name a time you went above and beyond for a customer
J'ai passé un entretien chez Alorica (Juan Díaz, Panamá)
Entretien
Mi experiencia fue muy positiva. La entrevista fue amena y de forma presencial, en la cual te hacían algunas preguntas básicas y analizaban tus respuestas. Todo comenzó con una convocatoria rápida tras postularme por una plataforma de empleo.
Questions d'entretien [1]
Question 1
me pidieron hablar de mí, mi experiencia en servicio al cliente.
J'ai postulé via une autre source. J'ai passé un entretien chez Alorica (Juan Díaz, Panamá) en juin 2025
Entretien
First they called me so I could talk with a representative, and after that call and answering a little questionnaire, I answer to their call, They ask me simple things like why I wanted to work there, if I´ve went through any difficult situation, How would I manage to solvea problem if the other person is angry. It was a really chill interview, They said that I need to do another interview, this time with a client, wish me luck.
J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez Alorica (El Paso, TX) en mai 2025
Entretien
Easy interview process, took a month after getting offered before starting though, other than that everything went smooth. During the interview they want o get a feel for how good at conversing you are as well as the verbage / professionalism that you user and display.