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      Entretiens chez AcceloEntretiens d’embauche pour Customer Success Manager chez AcceloEntretien chez Accelo


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      Entretien pour Customer Success Manager

      1 mars 2018
      Employé (anonyme)
      Denver, CO
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Accelo (Denver, CO) en févr. 2018

      Entretien

      I interviewed with the account manager and two other customer success managers at the Denver office. Everyone was very nice and asked me questions from "Tell me why you want this job?" to questions regarding experience off my resume. The in-person interview came after the at home assessment. After the in-person interview you will talk to the CEO over the phone. AWESOME guy! Great vision for the company. I am so excited to work here. Big things coming for Accelo!!

      Autres retours d’entretien d’embauche pour un poste comme Customer Success Manager chez Accelo

      Entretien pour Customer Success Manager

      22 sept. 2021
      Candidat à l'entretien anonyme
      Parker, CO
      Aucune offre
      Expérience positive
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Accelo (Parker, CO)

      Entretien

      There were several stages of the process: initial phone interview with HR, then another interview with the director of Customer Success, a technical assessment with insight into the system and communication response questions, an interview with the VP, and finally an interview with another CSM. Everyone I spoke to was very friendly. Though the VP mentioned the company was not making any money at the moment which was a bit scary. And he also said a few negative things about the director. However, I felt that there was great communication and the process was smooth. The HR contact was quick to respond and reach out to me.

      Questions d'entretien [1]

      Question 1

      Why do you want to work for Accelo?
      Répondre à cette question
      avatar
      Réponse de Accelo
      4y
      Thank you for your review. Our aim is to provide candidates with a positive recruiting and interviewing experience whether they are the best fit for our position or not. We’re glad you found our recruiting process smooth and friendly! It is likely that the dialogue from our VP of Client Success has been misinterpreted and taken out of context, as his talk track during interviews is consistent, and there is a very high level of respect within the Success team and Accelo as a whole. To clarify, we are a SaaS company in growth mode and profitability is not our number one priority at this time. Like most companies in this phase of start-up, our top priority is hiring additional smart and experienced team members to help us grow and achieve our next round of funding. The Customer Success team is hiring additional team members, which will help us serve our customers better, and increase the overall success of our organization! We appreciate your feedback and hope this has brought you clarification. Thanks again for applying, and your interest in Accelo.