J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez AT&T (East Tulsa, OK) en sept. 2015
Entretien
I applied online @attjobs.com. I was contacted two days later by a recruiter. The recruiter asked me a few questions and then set up a f2f interview the next day. It was supposed to be a panel interview, but ended up just being one person and lasted over an hour.
Questions d'entretien [1]
Question 1
I was asked several situational questions pertaining to customer service. Seems like they are looking for empathy and problem solving skills. Make sure you have several different scenarios in your mind about difficult customers and how you were able to handle them.