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      6crickets

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      Entretiens chez 6cricketsEntretiens d’embauche pour Customer Technology and Operations Specialist chez 6cricketsEntretien chez 6crickets


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      Entretien pour Customer Technology and Operations Specialist

      6 janv. 2024
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative

      Autres retours d’entretien d’embauche pour un poste comme Customer Technology and Operations Specialist chez 6crickets

      Entretien pour Customer Technology and Operations Specialist

      22 mai 2026
      Candidat à l'entretien anonyme
      Bellevue, WA
      Aucune offre
      Entretien difficile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez 6crickets en janv. 2024

      Entretien

      Do not bother applying. You will spend hours completing a questionnaire and building profiles on their platform only to be rejected without any reason. The founder will put you through the ringer for a 40-60k role. First you'll have to answer 20 questions via email, then there is a "tech evaluation" which is creating a school and provider profile on their platform. After is FINALLY a zoom interview. What makes this process difficult is the micromanaging founder conducting this ludicrous process. If you're answers to the 20 questions aren't to her liking in terms of length she'll have you redo them. When you're creating the profiles on the platform, if she thinks they're not "attractive" (see. Includes all components such as a website, logo, business summary, etc.) then you will not move forward. I have ten years is experience, a master's degree in IT, and have built and managed intelligence systems. I also have seven years of managerial experience. This is not a tech evaluation as the founder will describe and this entire hiring process is unorthodox and in some states it may be unethical as well. I should have ended this process after seeing the reviews on here and getting the 20 questions after applying. Don't make my mistake. Don't even bother applying. Save yourself the time. Even if you were to get the role would you even what to work for such a backwards place with a micromanager as the founder?
      6
      Expérience négative
      Entretien difficile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez 6crickets (Bellevue, WA) en mai 2026

      Entretien

      Where to begin. This process was one of the most time-consuming and disrespectful hiring experiences I've had. Multiple stages including a lengthy questionnaire, assessments, platform profile-building exercises, and multiple interviews including a final with the CEO. From the start I was transparent about my salary expectations. The questionnaire literally asked what salary would make me happy — I answered honestly, was moved forward through every single stage, and only at the very end was told my ask was too much and that I'd be considered "entry level." This after weeks of effort on their platform and assessments. If my number wasn't workable, that conversation should have happened in stage one — not after I'd invested significant unpaid time completing their work. I'll also say this: after going through this process I went and read the other Glassdoor reviews and found myself nodding along to almost every single one. The patterns other candidates describe — the lengthy unpaid work, the vague feedback, the micromanagement concerns, the bait-and-switch on role details — all rang true to my own experience. I wish I'd heeded them before continuing. To future candidates: read every review on this page carefully before investing your time. To management: respect candidates' time and honor your own posted salary ranges.

      Questions d'entretien [1]

      Question 1

      Asked to act as a chat representative and respond to roleplayed customer inquiries.
      Répondre à cette question
      1

      Entretien pour Customer Technology and Operations Specialist

      30 juill. 2023
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez 6crickets en juill. 2023

      Entretien

      Started off with a set of questions via email, then a technical portion where they ask you to make an account and create a listing without any direction. After the technical was a Zoom interview where I got asked the same exact questions as the initial interview. Answered the same way and got shut down immediately. In retrospect, just sounds like the interview process is a bit to collect more users for the platform. Checked out the Glassdoor beforehand and thought my experience would be different. It was not. Also was told directly that the position was essentially a sales position but all indications on every job listing is that it is a customer support and ops job which occasionally supports sales. Big red flag!!

      Questions d'entretien [1]

      Question 1

      How did you hear about 6crickets? Why are you leaving your current position? Are you looking for a full-time position? Are you able to work 8am-5pm San Francisco Time? Where are you located? Please indicate city, state, and country. What is your typing speed? Please report typing test results from https://www.typingtest.com/ for 1 minute test and medium text. What is your Internet speed? You can Google "Internet speed test" and report the results. How does a position at 6crickets fit your career ambition? Do you believe in the services that 6crickets offers? Please take a moment to browse 6crickets.com website and its subpages to learn what we do. What are different types of 6crickets' customers? What 6cricket services are provided to each type of these customers? Have you had experiences with such customers in the past? How much experience do you have in troubleshooting technical issues for customers? Why are you confident that you could do it? Do you feel comfortable cold-calling potential clients to secure sales meetings, as part of our operations support? Can you tell us about any skills or experience you have that might be helpful in this job? What motivates you to do a great job at work, other than the paycheck? Tell us about a time when you found it difficult to work with someone. How did you handle the situation? Tell us about the most complex project you have managed successfully. What makes the project complex? How did you pull it off? What CRM tools have you used before? What is your expectation of compensation at 6crickets?
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      6