Avantages
My time at Uberall started off promising. In my first year, I was frequently praised as one of the strongest contributors in the department. I regularly went above and beyond, including working out of hours to meet goals and support the team. However, things changed drastically in my second year. I was gradually pushed aside and began experiencing bullying behavior from the director of the implementation team following the implementation for a big client that went south.
Management across the company was generally very weak. It often felt like the wrong people had been promoted into manager and director roles when they scaled up. As a result, the organization lacked clear direction and struggled to function effectively.
The director of the implementation team was, without exaggeration, one of the least capable leaders I’ve encountered in my career. Their inability to manage or support the team led to multiple burnout cases. Several team members, including myself, were pushed to the edge with a massive workload. I would encourage anyone reading this to check other reviews—one former colleague left after just five months because the workload was not manageable.
The workload was consistently excessive. While we were told that a reasonable caseload would be about 20 active implementations, I personally handled up to 50 at one point and 25 pre assigned —many of which were among the most complex. Despite this, we were blamed for poor prioritization rather than being offered meaningful support. Unrealistic expectations, limited resources, and poor leadership made it impossible to succeed. This inevitably led to missed deadlines and customer dissatisfaction.
Compensation was also a serious issue. The implementation team was among the lowest-paid departments in the company, often earning significantly less than other teams—sometimes as little as half as much. This created a deep sense of unfairness and undervaluation, especially considering the workload and pressure we were under.
Now, after being out of the company for several months, I’ve had the space to reflect more clearly. The organization was far more dysfunctional than it appeared from the inside. Leadership ignores critical flaws, while publicly promoting the company and product as best-in-class. In reality, the product was unstable and difficult to work with, which made our job even harder.
I would not recommend working as an Implementation Consultant at Uberall, particularly from the Amsterdam office as the compenstion is below standards. The product is unreliable, management is poor, and the compensation does not reflect the level of work expected.
Inconvénients
I must say that the other implementation consultants were truly great to work with. We consistently supported each other and had each other’s backs, even during the most challenging times. I learned a great deal from every one of them—both soft skills and hard skills. Leaving the team was bittersweet; I felt sad to part ways with such talented and dedicated colleagues, but I also knew that better opportunities were ahead.
