Great atmosphere, but could be growing too fast for its own good. - Avis employé Customer Service Representative eMoney Advisor

4,0
25 févr. 2015
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Rapidly growing company with many opportunities for promotions. More than fair compensation for entry level positions. EXCELLENT amount of PTO available even for first year employees. Company is willing to invest in their employee's education. Many young employees and family type atmosphere. Everyone works really hard for each other, and likes to spend time outside of work having fun. Free breakfast twice a week, lunch once a week, and smoothies or Acai bowls once a week. Snack closet and stocked fridge. CEO is very motivational and energetic.

Inconvénients

Because of the rapid growth and the hiring of within the company, roles are sometimes filled by people with little to no experience, and are in a situation that is pretty much learn as you. However this is also beneficial because you are allowed to fail in order to learn. No interviews for internal promotions, employees are hand picked. Your prior experience is rather invalid. The San Diego office has limited opportunities as far as growth. Recently, it seems like the company culture has taken a hit. Things could turn around and improve, but at the time of this review not much is being done about it. The workload has doubled since the latest software update, and hiring for new help goes at a snails pace. Customer service reps are constantly moving up, but new hires to fill those positions moves at a slower rate. Perks that the company offered last year, are not being offered this year, even though the workload has definitely increased. Seems like the employees are becoming less and less appreciated. Bring your lunch because you only get 30 minutes so there is no time to run somewhere to grab food.

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5,0
18 févr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great technology and benefits. Incredibly smart people work here!

Inconvénients

Teams sometimes can feel siloed.

3,0
26 févr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The people are the best part - talented, collaborative peers who care about doing the right thing for clients. The role offers meaningful client exposure, complex problem solving and strong growth in cross functional communication and influence.

Inconvénients

Leadership effectiveness and alignment have been a recurring challenge for the past few years. Communication can feel inconsistent, and key decisions are sometimes shared late, after they are effectively final. There is a strong emphasis on being proactive and client first, but leadership does not always model that same urgency and follow through. As a result, teams sometimes make more headway by collaborating directly with each other rather than relying on leadership channels, and clearer ownership and alignment at the top would reduce challenges and improve execution.

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