burn and churn - Avis employé Employé (anonyme) eHealth

1,0
5 avr. 2022
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Benefits. My team. Nothing else.

Inconvénients

CEO sent an email yesterday saying there would be a mass layoff and we would get an invite if we were affected. Completely heartless and we all freaked out all day. still expected to work until you found out if you were safe or fired and then carry on business as usual. So many managers had no idea what was going on and those who did were busy firing people. People who were fired were still getting pinged for work stuff all day because no one knows who still had a job. No follow up so we didn’t know at the end of day if it was over or not for sure or who in teams outside our own survived. Complete burnout culture. You work nights and weekends, unless you’re a upper management. No direction on longer term goals: throw things at the wall and see what sticks. Higher ups are never held accountable for misses that affect the bottom line and aren’t actually expected to try to help their people improve but first line always blamed for every little thing. After the layoffs, they are saying that we are needed and to keep our heads down and hustle. For what! So we can take on other people’s work they fired with no increase in our pay and loose our jobs if the company goes bankrupt while they don’t have to worry about making rent and will find another job to screw over other employees? No diversity at the top besides some women: all white. If you want to get promoted, you basically have to hope your team has high turnover (likely) and you take on a ton of work. And even then, they have to either be scared to loose you or be one of the obvious favorites and also hope they haven’t promoted too many people recently who do less than you because you’ll get told it wasn’t approved because of budget. Moving managers or orgs often because higher management has no idea how to organize teams or work that last and don’t care if you have 3+ managers in a year but your annual review is still accurate because your boss’s boss who you never talk to alone agrees with the score.

Découvrez plus d’avis sur eHealth

5,0
19 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Supportive team environment, helpful training resources, flexible scheduling during peak periods, and opportunities to learn the healthcare marketplace.

Inconvénients

High call volume expectations, inconsistent communication between departments, limited advancement clarity, and frequent process changes that slow workflow.

1
1,0
20 avr. 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

eHealth RevOps offers a fast-paced environment with strong exposure to healthcare operations, commissions, and cross-functional collaboration. The work is meaningful and provides opportunities to build analytical, problem-solving, and process improvement skills. Teams are generally supportive, and there are opportunities to learn from peers with deep industry knowledge. The role provides hands-on experience with complex data, audits, and reconciliation processes, which is valuable for strengthening both operational and financial skill sets.

Inconvénients

Leadership is a significant challenge. The Senior Director’s approach tends to be highly hands-on, which can limit autonomy and make it difficult for employees to feel fully trusted or supported in their roles. The environment can feel high-pressure rather than growth-oriented. At the Senior Manager level, there are concerns around consistency, professionalism, and fairness. Communication style can come across as overly direct or discouraging at times, and there are perceptions of favoritism that impact team morale and overall engagement. There are also gaps in leadership presence and support. 1:1 meetings are frequently canceled, and team members often need to rely on other leaders for guidance. While tracking and reporting are maintained, there is limited hands-on support, coaching, and clear direction for the team. Training is another challenge. Onboarding often relies on current employees who are expected to maintain their full workload, creating a high-pressure environment with little room for error. This makes it difficult for new hires to ramp up effectively and confidently. Overall, these factors can make it challenging for employees to feel supported, develop professionally, and operate with clarity and confidence.

3
Voir les avis par: Utile|Évaluation|Date|Tout