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      eGain

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      CEO needs to let go! - Avis employé Strategic Client Director eGain

      3,0
      16 janv. 2023
      Strategic client director
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Good product, though niche, has potential, reasonable sales targets, culture ok, experienced sales team members

      Inconvénients

      CEO's autocratic and micro management style, because of it again missed the window of opportunity, competition caught up big time, marketing literacy non existent and 1980's style, lack of vision and strategy

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      Réponse de eGain
      3y
      Thank you for taking the time to share on your current experience working at eGain. It's great to hear that you are enjoying working alongside your colleagues and that the company culture is bringing you success. It is unfortunate to see what has been listed as the downfalls of the company. We believe we should never stop learning and your feedback will help us to expand on new opportunities within the company. We encourage you to continue to share your feedback with your local HR department and wish you success in your future with us.

      Découvrez plus d’avis sur eGain

      5,0
      4 mai 2026
      Gggre data analyst (entry level)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Great experienced Great experienced Great experienced

      Inconvénients

      Lack Lack wlb. Bad salary

      1,0
      1 juill. 2026
      Employé (anonyme)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

      Inconvénients

      Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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