Merger ruined company - Avis employé Customer Service Representative (CSR) Terminix

2,0
12 avr. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

It wasn't a bad company until the 2022 merger. Restructuring meant cost cutting and terminations from high level executives down to lowly CSRs. Pay was only $18 hourly yet management felt that it was superior because most of the leadership had been woth the company for decades. I had amazing stats but when a single Karen complained about a justified interaction that was just to her dislike yet following training methodologies, I was terminated.

Inconvénients

Software is grossly aged and causes CSRs to have to learn a large amount of platforms that could be much more efficient if they'd invest in technology.

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Réponse de Terminix
2y
We understand that growth and innovation can cause big changes and appreciate the flexibility of our colleagues as we continue to improve the customer and colleague experience. We welcome any additional comments you'd like to share at myhr@terminix.com.

Découvrez plus d’avis sur Terminix

5,0
25 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Weekly pay is great I think

Inconvénients

I’m not too sure about it.

5,0
8 juill. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good job enjoyed working with the branch, the sales team and the technicians

Inconvénients

Once bought by rent a kill it became a very hard company to work for

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