Depressing job dealing with Charter's nasty customers - Avis employé Customer Service Representative Spectrum

1,0
20 sept. 2015
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good starting pay, plenty of hours, some good benefits, co-workers were decent, good training before being put on floor.

Inconvénients

Everything else. Nasty negative customers. Management too restrictive to allow call center reps to properly address customer issues. Did not have consecutive days off. Management non-caring and unresponsive. Metrics near impossible to meet. Punished for needing to go to the restroom when not on a scheduled break. Not able to take a break when needed, only at scheduled times.

Découvrez plus d’avis sur Spectrum

5,0
11 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great company to work for. Overall they treat everyone with respect and there is a good work/life balance and everyone seems proud to work there. A ton of people have been working there for 20+ years.

Inconvénients

None really, we were treated decently.

5,0
17 sept. 2019
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Rémunération, heures d'équilibre travail-vie personnelle, avantages sociaux, environnement amusant qui offre beaucoup de potentiel d'apprentissage et de croissance

Inconvénients

Code vestimentaire strict et apparence professionnelle

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